Super Bowl Weekend Water Damage in Vacant Commercial Unit

Services Provided: Water Damage Restoration, Emergency Water Extraction, Structural Drying, Asbestos Testing
Application: Commercial

During Super Bowl weekend, a major water damage emergency occurred at Vacant Unit 102 in Mesa, AZ, when a burst water heater flooded the entire 2,000-square-foot commercial space. Neighboring businesses quickly noticed the issue and alerted property management, who contacted Xtreme Drying for an immediate response.

Upon arrival, we encountered an unexpected delay—there was no key available in the lockbox, preventing immediate access to the unit. Unfortunately, this setback allowed the water to sit for an extra day, increasing the extent of water damage. Once access was secured, our team conducted a thorough assessment and found that every wall in the unit had absorbed approximately one foot of water, as confirmed by our thermal imaging inspection.

We immediately began emergency water extraction, utilizing high-powered equipment to remove standing water and minimize further structural damage. Given the size of the affected area and the unit’s commercial nature, we also deployed industrial-grade air movers and dehumidifiers to initiate the drying process.

Due to the building’s age and commercial classification, we coordinated with a third-party environmental testing company to conduct the required asbestos testing before proceeding with further drying and potential demolition. This is a critical step in commercial water damage restoration to ensure compliance with safety regulations and prevent hazardous material exposure.

Despite the severity of the damage, an added challenge arose when we discovered that, although the unit appeared vacant, there was still a tenant actively paying on the lease. The tenant denied approval for any additional demolition or drying, limiting the extent of restoration work we could perform at this stage. While our team successfully stabilized the environment, further action remains on hold pending tenant approval.

This case highlights the importance of fast response times, proper testing protocols, and clear communication between property managers, tenants, and restoration professionals in commercial water damage scenarios. At Xtreme Drying, we are committed to providing Mesa, AZ commercial water damage restoration services that ensure businesses and property owners can recover swiftly from unexpected disasters. If your commercial property experiences water damage, trust our team for expert solutions and 24/7 emergency response.